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Arnotts Lodge - Hotel Reviews from across the web
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Good value hostel brilliant base for tours - user review
This is near the airport in Hilo and runs excellenttours of the volcano, observatories and waterfalls from the hostel, so if you're planning a quick trip to the big island to visit the volcanos this is the place to stay. There is a free shuttle service to/from the airport, bikes for hire, a wide ran...
realtravel.com
No title - user review
Arnott's is not as bad as a few of the people on here would make it seem. There is an overwhelming amount of signs posted just about everywhere. There where three in the bathroom alone. I suppose the staff cannot be troubled to answer a question if it comes up. There is also an extreme number of cam...
hostelz.com
No title - user review
Arnott's Lodge & Hiking Adventures are not that customer friendly of a hostel. As a former employee for Arnott's Lodge I have seen what it takes to market and sell a product. I have noticed how a company can offer an excellent product to the consumer but, forget about those who truly market the prod...
hostelz.com
No title - user review
Arnott's Lodge in Hilo is precisely what it claims to be. If you are literate and know your needs, you should find an excellent value in Arnott's. The staff is hardworking and genuinely interested in ensuring a quality experience for guests and tour patrons alike. They are spread thinly as to do oth...
hostelz.com
No title - user review
Beware of any hostel that claims to offer a free shuttle. Their shuttle runs infrequently, if at all. I had to take a shuttle from the airport to the hostel despite them claiming to offer free lifts. And once I arrived, it didn't get any better. The kitchen was crawling with ants day and night. I we...
hostelz.com
No title - user review
BEWARE! Do NOT make the same mistake we did! Avoid Arnott's Lodge like the plague. Here's why:1) It's located in a terrible area.2) Because of the dirt cheap camping options, you get people interested in stealing your stuff. There are signs everywhere about watching out for theft. Arnott's Lodge eve...
hostelz.com
No title - user review
I met a lot of nice people here and they have tons of DVDs you can watch for free, but it's far away from everything and k...
hostelz.com
No title - user review
I will never recommend a stay at Arnott's. It's too bad, really, as it looks like it may have been a cool concept some time ago. I was instructed to call at arrival for a free shuttle, which never came. After waiting over an hour, I took a cab with another couple also waiting for the shuttle. At che...
hostelz.com
No title - user review
I'd like to tell our story of our recent trip to The Big Island. I think we were very lucky and made really good choices while we were there and I'd like to share out fortune with others. I also want to thank other people for their advice on this site for making us decide to hire a car in the first ...
hostelz.com
No title - user review
My wife had booked a trip to Arnotts Lodge in July to go see the lava on the Big Island. We cancelled three days before the trip, which was well before their 48 hour notice. Low and behold, we were charged for the trip and to this day, after four attempts to make contact with the owners, they still ...
hostelz.com
No title - user review
Physically this place is okay, kind of old and run down but it was cheap and it's a hostel, so I never expect much. I liked the big open area where people could mingle, and there were many travelers from Europe and elsewhere, which was cool.My big problem, a huge problem, was with the owner, Doug. H...
hostelz.com
No title - user review
Read the Web site Arnotts is upfront about the services they provide (simple service, tours, no big amenities) and they provide them very well. If you expect more, you're in trouble. But if you are looking for a cheap, solid ...
hostelz.com
No title - user review
Respone from the Owner: This is Doug Arnott and I would like to rebut some of the negative commentary I see here, although it is offset by positives as well. We are what we are, and we state it VERY clearly on our website. We entertain over 7000 guests a year these days, 99% of whom go off quite hap...
hostelz.com
No title - user review
This place had excellent tours and a nice staff. The hostel is out of town, though. I'd still recommend it for the tours, though, which are pric...
hostelz.com
No title - user review
Took their lava tour, but didnt stay at the hostel. Seriously the most ignorant tour guide I've ever had, told me the spanish may have landed in Hawaii sometime in the 100's A.D. When we were out on the lava flows they stopped the entire tour to get a family to give them their credit card info again...
hostelz.com
No title - user review
Wouldn't recommend this hostel to anyone! It is dirty, with cobwebs and dust everywhere, that could be fixed with a quick dust or vacuum. I stayed in the women's dorm and my bunk bed was so wobbly and unstable I thought it was going to collapse. I didn't go on their tours, but heard mediocre reviews...
hostelz.com
Traveler beware! - user review
This was the worst place I have ever stayed. The big island is a great place to visit and I recommend it, but because of Arnott's Lodge we couldn't wait to leave. The ...
travel.yahoo.com
o? Are Not that Customer Friendly f a Hostel?? - user review
Arnott??s Lodge & Adventure Tours ??Are Not that Customer Friendly of a Hostel?? As a former employee for Arnott??s Lodge I have seen what it takes to market an...
travel.yahoo.com
Not Given Refund for Tour - user review
My husband & I paid $90 each for a trip to the top of Mauna Kea. The van broke down 1/2 way through the trip. The drive called the owner, Doug Arnott, & passed on the word...
travel.yahoo.com
Not enough for what you pay - user review
I've stayed at Arnott's Lodge twice: once in 2004 and again in 2007. Three years ago, I felt it was a good hostel for what we paid for a semi-private room ($40.00 night). I...
travel.yahoo.com
surly & rude management - user review
If no stars was an option, I would've selected that. This place is located in a bad neighborhood far away from what you need in town and the facilities are a bit grubby, but th...
travel.yahoo.com
oě±?©”ě©ŤAre Not that Customer Friendly f a Hostelě±?©”ě©? - user review
Arnott�s Lodge & Adventure Tours �Are Not that Customer Friendly of a Hostel� As a former employee for Arnott�s Lodge I have seen what it takes to market a...
travel.yahoo.com
Nice place - user review
I had a great time staying at Arnott?s Lodge. Arthur (our tour guide) to the Lava was a excellence guide. The Lodge?s common area was a great place to meet and talk with the othe...
travel.yahoo.com
Nice place - user review
I had a great time staying at Arnott's Lodge. Arthur (our tour guide) to the Lava was a excellence guide. The Lodge's common area was a great place to meet and talk with the othe...
travel.yahoo.com
Inexpensive and clean and quiet - user review
We had a private building that had great peaked ceilings and it was very clean. We had a kitchen and large bathroom and it was very quiet. We joined a tour that the lodge offered to...
travel.yahoo.com
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