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Hilton Houston Southwest - Hotel Reviews from across the web
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No title - expert review
This high-rise hotel caters to business travelers, shoppers headed to the Galleria and professionals and families needing easy access to the Medical Center district. Transportation to major businesses and shopping malls in the Galleria area is provided. The contemporary guestrooms combine business a...
gayot.com
No title - expert review
GALLERIA AREA The Hilton Houston Southwest Hotel is NEWLY RENOVATED. Enjoy our new ambiance and our gracious Texas Hospitality. We are conveniently located at Hwy 59 (Southwest Freeway) and Hillcroft and are near the prestigious Galleria area and only minutes from the central business district, Reli...
gotrump.com
No title - expert review
Location. Located three miles from the shops and restaurants of the Galleria and nine miles from the Sugar Land business corridor in Houston, Texas, the Hilton Houston Southwest Galleria offers convenient access to area attractions. This 14 story hotel is 23 miles from the William P. Hobby Internati...
sidestep.com
Try to get a room not facing Freeway - user review
Hotel was fine. Minor plumbing problems. My room faced the freeway. Very noisy from the traffic. If possible, request a room that doesn't fa...
expedia.com
Upscale hotel - user review
Hotel was very nice. Bed, linens, and pillows were very comfortable. Room on highway side had a lot of traffic noise, and there was some sound from hall and adjacent room. Manager was unbelievably helpful in resolving a reservation problem that was ...
expedia.com
Comfort and Great Service - user review
I was complete happy with this hotel. The bed was comfort and room service wa...
expedia.com
Extremely nice for the price! - user review
I was extremely impressed with the Hilton Southwest Hotel. The staff are very accommodating and will help you with whatever request you may have. The restaurant food was delicious and the wait staff were very friendly. I would de...
expedia.com
Relaxing place close to the city - user review
Overall, the hotel was wonderful, clean, quiet, and worth the cost. My bed was very comfortable and the room was clean and moderately sized. It was very easy to access the highways to jump downtown or to the Med Center. If I was ever to go back to Houston for leisure, I would probably stay at this h...
expedia.com
Business stay - user review
The Hotel itself was nice, but the location isn't in the best part of town. Traveler's tip for business travelers.Need a rental car if you want to get around. You don't want to find yourself walking ...
expedia.com
Very good, but... - user review
the only issue was the water in the bathtub didn't go through the drain fast so, you kind of splash in the water, not very clean, you know . Great bed and good coffee in the room, also great price for an...
expedia.com
A Place to Rest - user review
Very comfortable hotel, excellent service, and a place to relax and have a good nig...
expedia.com
No title - user review
A very nice hotel, clean and staff was helpful. If I had to pay the regular rate, I would stay elsewhere that would b...
mytravelguide.com
No title - user review
Close to a lot of great Asian restaurants and easy access to the highway. Comfortable and qu...
mytravelguide.com
No title - user review
Dirty rooms, food bad. I got burned by a shower that had no cold...
mytravelguide.com
No title - user review
Friendly staff. Bathroom too small. Air conditioner not working properly but the problem was corrected promptly. Very conveni...
mytravelguide.com
No title - user review
Good location, helpful staff. Room service left a lot to be de...
mytravelguide.com
No title - user review
Great hotel very pretty terrible parking for gu...
mytravelguide.com
No title - user review
Had a great experience. Will consider this hotel again in the f...
mytravelguide.com
No title - user review
I booked for 3 days, however, due to some problem they put me in a lower quality hotel for the first night and that hotel had no clue I was coming. They did give me a complimentary pass to the executive l...
mytravelguide.com
No title - user review
I came back on Saturday night at the Hilton to find no power, no lights, can't flush the toilets, no air hot real hot, dark. I was on the 11th floor and when I checked out Sunday I had to carry all my stuff down 11 floors, no bell boys to help. It took me and my daughter 5 trips, no lights, no servi...
mytravelguide.com
No title - user review
I couldn't possibly keep my entire dissatisfaction with this transaction to a short summary.I left the hotel on...
mytravelguide.com
No title - user review
I didn't quite know what my stay at the Hilton Houston southwest was going to be like but as soon as we arrived my fears were put to rest. It is an older hotel that has been remodeled, so the furnishings are little bit more modern and the staff was very friendly. Once we got to the rooms I was pleas...
mytravelguide.com
No title - user review
I was pleased with the location, and the security that the hotel pr...
mytravelguide.com
No title - user review
I would have never known we had been doubled charged. We loved our stay that the...
mytravelguide.com
No title - user review
My wife and I were satisfied with this experi...
mytravelguide.com
No title - user review
Newly remodeled. Outdoor pool with a small outdoor playground. Worked great for our kids.For location, I would not consider this Sugar Land. More ...
mytravelguide.com
No title - user review
Nice hotel for the price, clean, well appointed room, easy access to the ...
mytravelguide.com
No title - user review
Old and tired hotel sorely in need of renovation which they claim is underway. Not Hilton...
mytravelguide.com
No title - user review
Old hotel. Claims to be refurbished but I think they consider vacuuming a refurbishment. It's not a bad place but it is too highly rated. The other 3 star hotels in the area are very nice. This one is old, dank, not very clean and is located in ...
mytravelguide.com
No title - user review
On the second night we were staying it was late at night and we coming in from a long day of shopping and our card wouldn't work in the card slot on the door. We had to go all the way back down to the lobby and get a new card for some reas...
mytravelguide.com
No title - user review
One of the things I always look forward to when I stay at a hotel is the bathroom. I love long, hot, steamy showers, and I can't help but have high expectations on a hotel's shower head. A hotel can really impress me if their shower head is the type that sprays enough pressure to give you a comforta...
mytravelguide.com
No title - user review
Overall this hotel was good. I was disappointed in the swimming pool and the fact that we only had a 20 TV in our room. These both seemed rather odd for a...
mytravelguide.com
No title - user review
Overall, a good value for my discounted price. But, was a little disappointed w/ the Hilton name and what was included. What hotel DOESN'T have a hair dryer in the room Shower water was stinky. Bartender was unable to supply anything beyond a basic shot (no stock). Bed was comfy and TV. was nice...a...
mytravelguide.com
No title - user review
Overall, the hotel was in great condition. However, I did not expect to receive the same room that I did three months ago around May with a leakage problem. Unfortunately, I was issued the same room with the same problem. I wished the Hilton Southwest ...
mytravelguide.com
No title - user review
Seemed to be an older hotel. Not as fancy as you would except from Hilton. Not much selection on TV (when we were moved to a room that TV worked in) Rooms not ready at check in time caused inconvienence. ...
mytravelguide.com
No title - user review
The bathroom was very small with no fan so it got very suffocating after one shower. There was no wastebasket in the bathroom either. We could not control the AC unit. We couldn't lower the AC when it gets cold so we had to turn it off, but th...
mytravelguide.com
No title - user review
The buffet was expensive but the rooms were nice. And the location was convenient to ...
mytravelguide.com
No title - user review
The Hilton was conveniently located next to the freeway; however, it was near a lower end import business district that was less desirable than other Hilton locations. The staff was helpful. We wanted a room with two double beds, and the front des...
mytravelguide.com
No title - user review
The Hotel and staff were professional but on check in there were a lot of people in the bar and the music was very loud making it difficult to understand what was being said on check in. Other than that the hotel was very nice. Excellent choic...
mytravelguide.com
No title - user review
The hotel facilities very nice and well kept, and the staff seemed well drilled on the priority of custom...
mytravelguide.com
No title - user review
The hotel was fine, I guess. I wanted Sugar Land, which is South Houston. I'm sure technically our hotel was near Sugar Land on the map. But it was way too far from the activities we planned on attending which were in Sugar Land. We ...
mytravelguide.com
No title - user review
The hotel was nice, well kept, and featured all of the amenities I ex...
mytravelguide.com
No title - user review
The hotel was very nice, staff very helpful. The room was neat and clean, very comfortable. Very go...
mytravelguide.com
No title - user review
The place was very old of course, the only thing they seemed to have nice was the bedding this was not a 3 star does not compare to Marriott's courtyard or residence inn would not li...
mytravelguide.com
No title - user review
The staff at the hotel were very friendly and helpful. I extended my staff after arriving and continued my stay at the hotel because of the staff, location...
mytravelguide.com
No title - user review
The swimming pool is small, located on the site of the hotel and very depressing. Front desk staff are friendly ...
mytravelguide.com
No title - user review
The TV did not work, the lock on the door did not work, I was billed for the room by Hilton also and my room service tray remained outside my door until for almost 24 hours. The treadmills were in need of repair to the point that I feel they are dangerous to run on.I believe that I was billed for so...
mytravelguide.com
No title - user review
There is wireless Internet that is free throughout the hotel. The hotel clerks are fabulous! They are so helpful and friendly. The restauran...
mytravelguide.com
No title - user review
This hotel is located in Harris county, not Ft Bend county, therefore the the cost is higher. The facility is located between Galeria and Sugar Land, not a good location, not a convenient location. The facility is run down, certainly a disappointing facility given that it carries the Hilton name. Th...
mytravelguide.com
No title - user review
This hotel is not of the same quality as other three star h...
mytravelguide.com
No title - user review
This hotel is placed in the heart of southwest Houston where everything is and they have a hotel shuttle ready to take you out to eat or shopping as well. It was a...
mytravelguide.com
No title - user review
This hotel met my expectations especially for the price I paid. The only problem was thing to find the right exit and the amount of traffic you have to deal with coming in and getting out. However because of the location, it is easy to get to other part...
mytravelguide.com
No title - user review
This is an old poorly maintained hotel. The furniture in the room was a hodge podge of unmatched pieces. The shower looked like a science experiment gone afoul. Mold, peeling paint, badly patched tile. It was surrounded by a 8 foot iron fence and patrolled by security guards on golf carts for good r...
mytravelguide.com
No title - user review
This was a good hotel for the location, had good size rooms and fast iternet connectin with all...
mytravelguide.com
No title - user review
This was a very nice hotel. Very clean rooms, wonderful staff, and a very good break...
mytravelguide.com
No title - user review
Upon arriving in the lobby, the area was not clean. While waiting to check in there was a lady at the front desk complaining that she just checked in & was inspecting the room & found dirty socks, cigarette butts, dirty towels, beer cans & coke bottles everywhere, however the bed was the only thing ...
mytravelguide.com
No title - user review
Very clean hotel with friendly staff. However, the location was rather scary with an adult entertainment establishment next door. I was not pleased with this hotel and do not feel lik...
mytravelguide.com
No title - user review
Very poor quality 3 star hotel. Rooms are better in 1 star hotels. Bathroom was extremely small and bath door paint was chipped from many places. No fridge or room safe available in the room. Also long waits for check in as the hotel ...
mytravelguide.com
No title - user review
We've stayed at this Hilton quite a few times over the last few years and the staff is always friendly and helpfull...especially desk clerk. I drive a full sized cargo van & like the fact that there is plenty of free parking in their spacious parking lot. While its not the fanciest, newest Hilton I'...
mytravelguide.com
No title - user review
Worked well for us enjoyabl...
mytravelguide.com
Real Southern Hospitality!! - user review
Everyone was so friendly and accomodating!! The new improvements and renovations are nice. We'll ...
travel.yahoo.com
GOOD VALUE - user review
THE HOTEL STAFF WAS POLITE AND HELPFUL, WE ENJOYED THE STAY HOWEVER HAD ONE COMPLAINT THE CLEANING STAFF SHOULD PAY MORE ATTENTION TO CLEANIN...
travel.yahoo.com
It is great if you want good tourisic sites - user review
it was right next o the stadiums and all the cool stuff(museums,parks, buildings,etc.)in Houston. It was luxurious and big the service was nice. Free Val...
travel.yahoo.com
Nice Stay. - user review
Located right in the middle of all beltways and highways, so if you drive its a great location. Hotel staff was very friendly. The food in the restaurant was great and pric...
travel.yahoo.com
Freeway convenient - user review
This hotel was conveniently located near the 59 Freeway, as well as many nice restaurants along Hillcroft. My one complaint is that the front desk told us the pool closed at 11p...
travel.yahoo.com
Loved the stay - user review
The service was wonderful. Every employee that we met at the hotel on our self tour was nice. Everyone greeted you upon entry and exit. Housekeeping kept our room nice and orde...
travel.yahoo.com
Wouldn't Go Back... - user review
WARNING: VERY BAD CUSTOMER SERVICE!!!! I travel to Houston often for business and had to book this hotel because my regular Hilton (westchase) was full. I would definitely not r...
travel.yahoo.com
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